Why this question matters
WTW uses a Video Interview for Insurance Consulting in its 2027 recruiting process, and it cuts a large share of candidates who meet the questions cold. This prompt tests setting an ambitious target and proving disciplined follow-through. Candidates who have rehearsed the underlying decision or calculation can spend their limited time showing judgement instead of decoding the task.
The real question
Here is the wording shown to candidates:
Please describe a time you set challenging goals for a project and what you did to achieve these goals. Describe the situation, your actions, and the outcome.
How answers lose points
- Calling a routine task challenging: The target needs a clear stretch beyond the starting point.
- Choosing a goal set by someone else: The wording asks what you set, so ownership of the target matters.
- Listing effort instead of a system: Long hours are not a substitute for milestones, measures and decisions.
- Ignoring course corrections: A perfect linear story can sound rehearsed; show how evidence changed the plan.
- Ending with a vague success: The outcome should be compared with the original target.
How a strong answer works
- State the baseline, the target and why the gap between them was genuinely demanding.
- Explain how you converted the target into milestones and leading indicators.
- Show the action you personally took when progress fell behind or a constraint appeared.
- Describe how you kept other people aligned without transferring ownership.
- Report the result against the target and name the method you would reuse.
The response should make the logic visible in order. Each important step needs a reason, and the final line should connect the result back to what the prompt actually asks.
Get the complete set
OfferTutoring keeps the complete WTW Insurance Consulting interview question set together. This is only one prompt, and seeing the full range beforehand is more useful than trying to improvise each pattern for the first time during the assessment.
